Privacy Policy

Effective Date: March 29, 2025

1. Introduction

Welcome to PointIT (https://pointit.ie). This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and applications.

2. Data Collection

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other details you provide when creating an account or contacting us.
• Usage Data: Information about how you use our website, including pages visited, time spent on the site, and interactions.
• Device Information: Details about the device you use to access our services, including browser type, operating system, and IP address.

3. Telemetry Collection

To improve our services, we use telemetry tools to collect non-personal information, such as:

• Application performance metrics
• Error reports and crash diagnostics
• Usage trends and analytics

Telemetry data is anonymized and used solely to enhance user experience and service quality.

4. Login Practices via Microsoft Identity Platform

Our application uses the Microsoft Identity Platform for secure authentication and authorization. When you log in using your Microsoft account, the following data may be collected:

• Your Microsoft Account username or email address
• Profile information such as name, photo, and organization (if available)
• Authentication tokens used to verify your identity

We use this information only for login and authorization purposes. For more details, please review the Microsoft Identity Platform documentation.

5. How We Use Your Data

The information we collect is used to:

• Provide and maintain our services
• Improve our website and applications
• Ensure security and prevent fraud
• Comply with legal obligations

6. Data Sharing and Third-Party Services

We do not sell or share your personal information with third parties, except as necessary to provide our services or comply with legal requirements. This may include:

• Service providers and partners who assist in delivering our services
• Legal authorities when required by law

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Restrict or object to certain processing
• File a complaint with a data protection authority

To exercise your rights, please contact us at privacy@pointit.ie.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@pointit.ie
Address: Point It, Cork, Ireland

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."